Plain-English answers.
What cents-per-point, transfer partners, sign-up bonuses, and the rest of the jargon actually mean — plus answers to common questions about how this site works.
Is it free?
Yes. No paywalls, no premium tier today. The recommender doesn't know about affiliate revenue — rankings are pure math, by design.
Why do I have to enter my cards manually?
Because we don't connect to your bank. No Plaid, no read access to your accounts, no credentials anywhere. Privacy is a product feature here, not a policy.
How current is the card data?
Each card carries a “Verified [month]” tag in its detail page header. We hand-curate from issuer benefits pages and run a weekly drift check against the live pages. If you spot something wrong, every card has a “Something looks wrong?” button at the bottom of its detail view.
Why are the cents-per-point values different from other sites?
They're defaults. The recommender uses your valuations whenever you set them — overrides on /settings/valuations. Hidden default cpps that drive recommendations are the opposite of what we want.
Can I trust the recommendations if you might earn affiliate revenue?
The ranking engine in src/lib/recommenderdoesn't import affiliate data — it can't see referral payouts even if they existed. Affiliate links would be attached as a separate layer downstream of ranking, not as inputs to it. Today there are no active affiliate relationships at all; the “Apply” button opens the issuer's page with no tracking.
Why didn't you recommend a card I think is obviously better?
Two likely causes: (1) the card has a higher cpp on the points it earns, but lower effective cents-per-dollar after the multiplier math; or (2) you set your own valuations to numbers that change the ranking. Click any recommendation — every one carries the math behind it.
What happens if I close a card?
Click “Closed it” on the card row in your wallet. The card moves to the “Cards you've had before” section on /cards, so we keep the SUB-eligibility timer running for re-application decisions. Closing a card is different from removing it — removal assumes you never had it.
How do you handle group / household goals?
We don't yet. The goal planner scales flights linearly per traveler but doesn't model points pooling across household members or per-person card differences. Phase 2.
Can you recommend a first card if I'm new to credit?
Yes — start with the beginner quiz. Five questions, one card recommendation, no affiliate weighting.
Something's wrong with my card data. How do I tell you?
Open the card's detail page (click any card name from your wallet). At the bottom you'll see “Something looks wrong?” — write what you spotted. We triage in an admin queue.
Email us via the contact form and we'll respond. If you hit a bug, mention what page you were on and what you clicked.